FAQs

Delivery

£5.00 UK / £14.95 Elsewhere (not including the EU) - flat rate per order EU customers - please order through my Etsy Shop - most discount codes valid on Etsy. 

All international orders are dispatched via Royal Mail Airmail International Tracked Service. A confirmation email will be sent once your item has been dispatched along with your tracking number. International delivery takes from 5 working days, depending on where you are in the world. Please also be aware that your country's Customs department may add import duty and charges to your parcel on arrival.

Beginners

Tapestry / needlepoint is not complicated. Its simplicity is its charm, what makes it so therapeutic & relaxing. All kits contain a colour printed canvas (so easy peasy - it’s just like colouring in), other than the smaller alphabet kits which have a plain plastic canvas with chart to follow - this is called ‘counted’ stitching.

Threading the Needle

Wet the end of the strand of wool. Then press the tip of the wool between the thumb and forefinger. Thread the eye of the needle through.  If you still find it tricky, have a look at our fun needle threaders.

Recommended Frames

The same frames and easels are ideal for the Alphabet, Number, Christmas and Little Love kits.

Ikea Lerboda gold colour frame £4 - 16 x 16cm item no. 604.709.36

Ikea Lerboda dark grey frame £4 - 16 x 16cm item no. 804.432.73

Ikea Lerboda pink frame £4 - 16 x 16cm item no. 905.030.06

Boxalls acrylic 6 x 8 inch photo frame. With additional 8 x 3 mm magnets placed in each corner to fill the thickness of the tapestry.

Kikkerland Set of 3 photo hangers £14.50

Hobbycraft Black or White Deep Box Frame 15 x 15cm 6cm

Hobbycraft Grey Shadow Box Frame 18 x 18cm £6

Hobbycraft White Shadow Box Frame 18 x 18cm £6, also come in black.

If you don't want to put any nails in the wall, there are lots of magnetic hooks out there.

 

 

 Small Wooden Natural Easel 10 x 16cm. £3

Small Wooden White Easel 10 x 16cm. £3 

 Large Wooden Natural Easel 19 x 25cm. £4

 Large Wooden White Easel 19 x 25cm. £4

BD Art 9 x 9 inch shadow box frame with 5 x 5 inch opening. Comes in white, black and oak. £10.95

All maps I recommend you use a local framer. I leave a good centimetre of plain canvas showing before starting the frame. No mount, no glass. Frame above is 2cm wide and 4 cm deep.

If you have any other framing suggestions, I'd love to hear, it's really helpful!

Making Into A Cushion

No backing is needed on the tapestry before you turn it into a cushion. There are lots of tutorials online at www.youtube.com - but here are my written suggestions:

1. With your square backing fabric, cut a strip off about 3 inches along the bottom, and re-attach to the main piece with a zip in between
2. OPEN the zip!!
3. Cut most of the excess canvas off the tapestry, leaving 1 cm around the perimeter.
4. Put backing fabric down flat with outside fabric facing you. Place the tapestry face down on top of it.
5. Pin the 2 pieces together.
6. Machine stitch around the perimeter (or hand stitch). If you have an over locker, over lock as well. Remove pins
7. Cut the 4 corners off at a 45 degree angle.
8. Turn cushion inside out through the open zip
9. Fill with a 50 x 50cm feather cushion pad. A bit of a squeeze to get it in, but makes it lovely and plump!

Alternatively, use your local seamstress at the dry cleaners. They should charge about £20 and saves on a lot of postage charges! 

Revolution Cushions and Trim

I'm often asked where I found a cushion to fit the Revolution needlepoint, I bought this from www.thefeathercompany.com, we stock the pom pom trim. 

Returns

I do everything myself. Therefore I can ensure my product is made and packaged with the greatest care & attention. However, if you are unhappy with your order please contact me within 48 hours of receiving, and I will happily do all I can to sort the problem out. If you do wish to return it, please use the Royal Mail Signed For Service as I cannot accept responsibility for returned items lost in transit. Items must be returned in their original condition, being complete, unopened & unused within 14 working days. I will refund the cost of the order to the cardholder, but unfortunately not the postage cost for returning the item unless the product is faulty.  For more details please see our refund policy.